Below please see the letter sent to all residents and responsible parties this week. If you have any questions please see Steve or Tiffany for further clarification.
Dear Residents/Family Members/Responsible Parties,
I am writing to provide you an update about Coronavirus Disease (COVID-19). We continue to follow all guidelines from Centers for Medicare & Medicaid Services (CMS) and continue to not be accepting visitors until further notice. We understand that this continues to be a significant request but continue to feel it is necessary. If you have any questions about this matter please call Cheri Clements, Social Services Director, (603) 679-9319. Assisted Living specific questions should go to Kris Andreozzi, Assisted Living Director, at any time at (603) 679-9359.
We certainly appreciate the incredible understanding by all families. This is so difficult for everyone. Staff are all wearing procedure masks at all times and encouraging all residents/clients to wear procedure masks when care is being conducted. We continue doing online Zoom, Facetime and Skype visits with families and having families coordinate visits outside the building to at least see their loved one through the glass. Please make sure the glass remains closed. Also, please do not call the IPADS looking to Facetime. They are all clouded so your calls may be ringing in on someone else’s conversation time. If you missed a Facetime from us we will call you back. Please coordinate all visits with Social Services.
We realize this is difficult for you and your loved one but in order to best protect during the visit as they remain the most vulnerable population with this virus. We continue to allow families to bring care packages in. We just ask that it be brought to and placed in the air lock at the entrances. Then our staff will pick up the care package and see that it is delivered to your loved one.
The state is working on testing all residents for Covid-19. This could happen very quickly as they are seeking to test all facilities in the state and then do repeated random tests thereafter. They will be using the oral swabs and not the nasal swabs and then the samples will get sent to the lab. We have been very fortunate to have had no positive tests thus far amongst all of our residents and staff . It truly emphasizes the hard work we all have done.
Our staff continue to do an amazing job. We are continuing to do screenings on all employees that are coming in for every shift. We are very lucky to have such a dedicated group of health professionals. We are working on plans every single day here to make sure we are staying abreast of the most current rules and regulations.
For updated information please visit our Blog. It is located at:
You will find information regarding Covid operations, PPE supplies, etc.
Thanks for your understanding of all of the inconveniences caused by this serious health concern. I pray that you and your family stay safe. Protecting your loved one continues to be our ultimate responsibility.
Per new state guidelines, all residents/clients will be swabbed for Covid using the anterior nares swabbing method on Monday 5/18. The tests arrived today and we will start Monday morning. The samples will be sent to the state lab for processing. This will provide a baseline sample of our population and we will be testing a small percentage of residents/clients weekly after this baseline testing has been completed.
We acquired 15 gallons of sanitizer from Flag Hill Winery that we will continue to utilize for disinfecting wipes.
We received a large batch of PPE from the ESU which included: 20 cases of gloves, 500 surgical masks, 100 pairs of goggles, 100 face shields and 1000 disposable gowns. In addition, we have also ordered more reusable gowns and 3 new infrared thermometers.
On B2-B and F2 you will see some changes to the plastic that was placed weeks ago. This plastic will allow for better cleaning protocols and be easier for logistic purposes. Thank you to Paul Allen and his team for facilitating this quickly!
At this time we remain Covid free and thank you all for your efforts to maintain this status!
Have a great weekend!
Steve and Tiffany